Effective Date: April 29, 2026 | Last Updated: July 18, 2026
Welcome to Innov8ion.AI. These Terms of Service ("Terms") govern your access to and use of our website (innov8ion.ai) and the AI consulting, implementation, training, and advisory services we provide (collectively, the "Services"). By accessing our website or engaging our Services, you agree to be bound by these Terms.
Please read these Terms carefully before using our Services. Your use of our Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. If you have questions, see section 18 below to contact us.
Innov8ion.AI provides enterprise AI consulting and implementation services, including:
Service scope, timelines, and fees are defined in individual Statements of Work ("SOW") or service agreements executed between Innov8ion.AI and the Client.
To engage our Services, you must be at least 18 years of age and have the legal authority to enter into binding agreements on behalf of yourself or your organization.
If you create an account on our website or client portal, you are responsible for:
You agree to use our website and Services solely for lawful purposes and in accordance with these Terms. When using our Services, you agree to:
You may use our website for informational purposes, to learn about our Services, and to contact us. Automated scraping, data mining, or unauthorized reproduction of website content requires our prior written consent.
You may not use our Services, Deliverables, or AI Outputs to:
Innov8ion.AI reserves the right to suspend or terminate Services if we reasonably determine that a Client's use violates these restrictions.
Innov8ion.AI retains all rights, title, and interest in its proprietary methodologies, frameworks, tools, software, templates, and pre-existing intellectual property. This includes our Enterprise Ontology framework, assessment tools, training curricula, and any reusable components developed independently of Client engagements.
Clients retain all rights to their proprietary data, business information, and pre-existing intellectual property provided to Innov8ion.AI during an engagement.
Unless otherwise specified in a SOW or service agreement, ownership of custom Deliverables created specifically for a Client transfers to the Client upon full payment. Innov8ion.AI retains the right to use general knowledge, techniques, and methodologies gained during the engagement for future work, provided that Client Confidential Information is protected.
AI Outputs generated as part of the Services are provided for the Client's use in accordance with the applicable SOW. Clients should be aware that AI Outputs may reflect patterns learned from training data and should be reviewed, validated, and adapted by qualified professionals before being applied to business decisions.
Our AI consulting and implementation services leverage advanced technologies, including machine learning models, natural language processing, and data analytics tools. AI technologies are powerful tools that augment human decision-making; they are designed to enhance expertise and improve outcomes.
We recommend that all AI Outputs and recommendations be reviewed by qualified personnel before implementation. AI-generated insights serve as decision-support tools and should complement professional judgment.
AI model performance depends on factors including data quality, volume, completeness, and the specific context of each use case. We work closely with Clients to optimize performance, and we communicate openly about capabilities and expected outcomes during each engagement.
Innov8ion.AI is committed to responsible AI practices. We design our solutions to promote fairness, transparency, and accountability. We work with Clients to establish appropriate governance frameworks and monitoring processes for deployed AI systems.
When Services involve processing Client data, including personal data, the parties will execute a Data Processing Agreement ("DPA") as needed to comply with applicable data protection laws, including the CCPA and GDPR. Data handling practices are further described in our Privacy Policy.
Fees for Services are specified in individual SOWs or service agreements. Unless otherwise stated:
We reserve the right to suspend Services for accounts with overdue payments exceeding sixty (60) days, following written notice.
Both parties agree to maintain the confidentiality of Confidential Information received from the other party. Specifically:
Confidentiality obligations survive termination of the engagement for a period of three (3) years.
Exceptions: Confidentiality obligations apply to all shared information except information that: (a) is or becomes publicly available through lawful means; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) is required to be disclosed by law or court order, provided the disclosing party is given prompt notice where legally permitted.
Innov8ion.AI represents and warrants that:
Scope of Warranty: Our warranties apply to the professional quality of our Services. Given the inherent variability of AI technologies and the dependence of outcomes on Client data and implementation decisions, specific business results or performance metrics are addressed in individual SOWs where applicable.
Disclaimer: EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS OR AN APPLICABLE SOW, INNOV8ION.AI MAKES NO OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
To the maximum extent permitted by applicable law:
These limitations apply regardless of the legal theory upon which the claim is based. The limitations in this section shall not apply to: (a) either party's indemnification obligations under Section 11; (b) either party's breach of confidentiality obligations under Section 8; or (c) either party's gross negligence or willful misconduct.
The Client agrees to indemnify and hold harmless Innov8ion.AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from: (a) the Client's misuse of Deliverables or AI Outputs; (b) the Client's violation of these Terms, including the Prohibited Uses in Section 4; or (c) the Client's violation of any applicable law or regulation.
Innov8ion.AI agrees to indemnify and hold harmless the Client from any claims, damages, losses, or expenses (including reasonable attorney's fees) arising from: (a) Innov8ion.AI's infringement of third-party intellectual property rights in performing the Services; or (b) Innov8ion.AI's gross negligence or willful misconduct.
The indemnified party shall: (a) promptly notify the indemnifying party in writing of any claim; (b) grant the indemnifying party sole control of the defense and settlement of the claim; and (c) provide reasonable cooperation at the indemnifying party's expense. Failure to provide timely notice shall not relieve the indemnifying party of its obligations except to the extent it is materially prejudiced.
These Terms are effective as of the date you first access our website or engage our Services, and remain in effect until terminated.
Either party may terminate an active engagement by providing thirty (30) days' written notice to the other party, unless a different notice period is specified in the applicable SOW.
Either party may terminate immediately upon written notice if the other party: (a) materially breaches these Terms and fails to cure the breach within fifteen (15) days of written notice; or (b) becomes subject to bankruptcy, insolvency, or similar proceedings.
Upon termination:
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any dispute arising from or related to these Terms or the Services will first be addressed through good-faith negotiation between the parties. If the dispute is unresolved within thirty (30) days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, conducted in Tampa, Florida.
Each party bears its own costs and attorney's fees, except as otherwise awarded by the arbitrator. The parties agree that any arbitration shall be conducted on an individual basis and not as a class, consolidated, or representative action.
Neither party shall be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) to the extent caused by circumstances beyond its reasonable control, including but not limited to: acts of God, natural disasters, epidemics or pandemics, war or terrorism, government actions or orders, labor disputes, failures of third-party infrastructure or cloud service providers, interruptions to internet connectivity, or disruptions to third-party AI model APIs or services.
The affected party shall promptly notify the other party of the force majeure event and use commercially reasonable efforts to resume performance. If a force majeure event continues for more than sixty (60) days, either party may terminate the affected SOW upon written notice.
Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
Entire Agreement. These Terms, together with any applicable SOWs, service agreements, and Data Processing Agreements, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.
Assignment. Neither party may assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of the other party, except that either party may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section shall be void.
Waiver. The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. A waiver of any term shall only be effective if in writing and signed by the waiving party.
Notices. All notices required or permitted under these Terms shall be in writing and shall be deemed given when: (a) delivered personally; (b) sent by confirmed email; or (c) sent by nationally recognized overnight courier, addressed to the parties at the addresses specified in the applicable SOW or to such other address as a party may designate in writing.
Relationship of the Parties. The relationship between Innov8ion.AI and the Client is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, or employment relationship between the parties.
Export Compliance. Each party shall comply with all applicable export control and sanctions laws and regulations in connection with the Services, Deliverables, and AI Outputs.
Your use of our website and Services is subject to our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, disclose, and protect personal information, including your rights under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).
For enterprise engagements involving the processing of personal data, a separate Data Processing Agreement may be executed to address specific data protection requirements.
We may update these Terms from time to time to reflect changes in our Services, business practices, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify affected Clients via email or a prominent notice on our website.
Continued use of our website or Services after the updated Terms are posted constitutes acceptance of the revised Terms.
If you have questions about these Terms of Service or need to discuss any aspect of your engagement with Innov8ion.AI, please contact us:
Innov8ion.AI
Email the CIO at: vance@innov8ion.ai
We aim to respond to all inquiries within five (5) business days.
This section applies to the Weekly Pulse and Monthly Intelligence subscription products offered by Innov8ion.AI ("we," "us," or "our"). By providing a payment method at signup for either product, you acknowledge and agree to the terms in this section, in addition to the general Terms of Service.
1. Card collected at signup, first charge deferred. When you reserve a spot on Weekly Pulse or Monthly Intelligence during our pre-launch waitlist period, you provide a payment method (credit card, debit card, or other accepted method) that is stored securely by our payment processor at the time you sign up. No charge is made to your payment method at signup.
2. Automatic first charge on the announced launch date. Your payment method will be automatically charged the then-current subscription price for the product you reserved on the launch date and time we announce for that product. The current price, the announced launch date, and the launch time (with time zone) are disclosed to you at the point you provide your payment method, in the signup-confirmation email we send immediately after you reserve your spot, in a reminder email we send approximately seven (7) days before the launch date, and in a reminder email we send approximately one (1) day before the launch date. The charge amount and date shown on those four surfaces will be identical and are the amount and date on which you will be charged.
3. Automatic renewal thereafter. After the first charge on the launch date, your subscription will automatically renew and your payment method will automatically be charged the then-current subscription price for each successive billing period (weekly for Weekly Pulse, monthly for Monthly Intelligence) on the same calendar cadence, until you cancel. Each renewal is governed by this section.
4. Price changes. If we change the subscription price applicable to your plan, we will notify you by email at least thirty (30) days before the changed price takes effect and will not apply the changed price to any billing period that begins before the effective date of the change. You may cancel your subscription at any time before the changed price takes effect to avoid being charged the changed price.
5. How to cancel. You may cancel your subscription at any time, including before the first charge on the launch date, by visiting your account settings at innov8ion.ai/account (or the cancellation link included in every signup-confirmation, reminder, and post-charge email we send you) and following the on-screen cancellation instructions. Cancellation is effective immediately upon completion of that flow. If you cancel before the launch date and time disclosed at signup, your payment method will not be charged the first charge; if you cancel after the first charge has been made, cancellation stops future renewals but does not entitle you to a refund of any charge already made, except where a refund is required by applicable law or expressly offered by us. We do not require you to call, email, mail a letter, or take any other action outside the online cancellation flow to cancel.
6. Post-charge confirmation and annual reminder. After each successful charge, we will send you an email confirming the amount charged, the payment method used (identified by card brand and last four digits only), and the next scheduled billing date. For any subscription that remains active for twelve (12) consecutive months or longer, we will send you an annual reminder email disclosing the product, the current subscription price and billing frequency, and the cancellation mechanism, in compliance with California Business and Professions Code section 17604(b).
7. Payment processing and PCI compliance. Innov8ion.AI uses a third-party payment processor (Stripe, Inc.) to collect, tokenize, and charge payment methods. Innov8ion.AI does not itself receive, transmit, or store your full payment card number. Only payment tokens issued by our processor and non-sensitive metadata (card brand and last four digits, card expiration month and year, billing postal code) are stored in Innov8ion.AI's systems for the purpose of associating your saved payment method with your account and displaying it to you. See our Privacy Policy for further detail on how payment-processing data is handled.
8. Consent. By checking the affirmative consent box presented at the payment step of the Weekly Pulse or Monthly Intelligence signup flow, you provide your express informed consent to the terms of this section, separately from your acceptance of the general Terms of Service. You may withdraw that consent at any time by canceling your subscription as described in paragraph 5.